Orders & Shipping
We currently ship worldwide from Melbourne, Australia.
All orders are shipped from Australia and are processed within 1–2 business days. Delivery timeframes below are estimates only and may vary due to carrier handling, customs processing, or factors outside our control.
Australia
- Standard Shipping: 2–8 business days
- Express Shipping: 1–4 business days
Shipped via Australia Post.
New Zealand
- Standard International: 7–25 business days
Shipped via Australia Post.
Import duties or taxes may apply and are the responsibility of the customer.
United States
- Standard International: 7–25 business days
Shipped via Australia Post.
Applicable import duties and taxes are calculated at checkout.
United Kingdom
- Standard International: 7–30 business days
Shipped via Australia Post.
Import duties, VAT, or taxes may apply.
Canada
- Standard International: 7–25 business days
Shipped via Australia Post.
Import duties or taxes may apply.
Rest of World
- Standard International: 7–30 business days
Shipped via Australia Post.
Import duties or taxes may apply depending on the destination.
Yes! Once your order has been dispatched, you’ll receive a confirmation email containing a tracking link, allowing you to follow your parcel’s journey.
If you experience any issues with tracking, please contact our support team and we’ll be happy to assist.
Yes! you can make changes to your order within 30 minutes of completing your purchase.
You can edit your order via:
- The confirmation page immediately after checkout, or
- The link in your order confirmation email.
Once the 30-minute window has passed, your order will begin processing and we won’t be able to make any further changes.
Once an order has been marked as delivered by the carrier, or left unattended at the delivery address (e.g. porch, mailbox, front door), ownership of the parcel transfers to the customer upon confirmed delivery. Club Just is not responsible for lost, stolen, or damaged packages
Returns & Refunds
We understand that shopping online can make sizing tricky. If your item doesn’t fit, we’re happy to offer a refund, store credit, or exchange, subject to the conditions below.
All returned items remain the customer’s responsibility until received by us. For your protection, we strongly recommend using a tracked and insured delivery service.
Faulty Items
Items with a manufacturing fault are eligible for a full refund following in-house inspection and photo evidence. Please take care when trying on items, as excessive wear or damage may void a faulty return request.
Return Timeframe
- All returns must be lodged and sent back within 30 days of delivery
- Items must be returned in original condition
Condition of Return
All items must be:
- Unworn and unwashed
- Returned with original tags, packaging, and protection
- Free from deodorant marks, stains, or odours
Non-Returnable Items
- Sale or discounted items
- Items that have been worn, used, or altered
Exchanges
Exchanges are available for the same product in a different size or variant, subject to stock availability.
If you wish to exchange for a different item, store credit will be issued.
How to Return
- Initiate your return by clicking HERE
- Once received and inspected, we’ll process your exchange or refund
- Refunds are issued to the original payment method or as store credit
Please allow up to 7 business days for refunds to be processed after your return is received.
Club Just reserves the right to reject returns submitted outside the return window or items that are not returned in their original condition. In these cases, the parcel will be returned to the customer, and any associated shipping costs will not be covered by Club Just.
Club Just reserves the right to reject returns submitted outside the return window or items that are not returned in their original condition. In these cases, the parcel will be returned to the customer, and any associated shipping costs will not be covered by Club Just.
Returns and exchanges must be submitted through our returns portal. Only items processed via the returns portal will be accepted.
We accept returns for refunds, store credit, size exchanges, and item exchanges, subject to the conditions below.
To be eligible, items must:
- Be returned within 30 days of delivery
- Be unworn, unwashed, and in original condition
- Have original tags and packaging intact
- Be free from marks, stains, or odours
Return shipping costs are the responsibility of the customer.
Faulty items must be lodged through the returns portal and will be assessed by our team. If approved, return shipping costs will be covered.
Club Just reserves the right to reject returns outside the return window or items not returned in original condition. Rejected returns will be sent back to the customer at their expense.
For further assistance, contact support@clubjust.com.au.
Product & Sizing
Our pieces are designed with a considered, everyday fit. To find the best size for you, please refer to our size guides, which include detailed measurements, model height and sizing, and fit recommendations for each piece.
If you’re unsure, feel free to reach out to the Club Just team. We’re always happy to help with sizing advice.
To help maintain the quality and longevity of your Club Just goods, we recommend the following care guidelines:
- Wash in cold water with similar colours
- Use a mild detergent and avoid fabric softeners
- Air dry in a shaded area or tumble dry on low heat to protect the fabric
- Avoid bleach or harsh chemicals
Following these care instructions will help keep your garments looking and wearing their best over time.
BRAND & COMMUNITY
Join our growing community by following Club Just on Instagram and TikTok, where we share the latest drops, styling inspiration, and behind-the-scenes moments.
You can also subscribe to our newsletter for exclusive updates, special offers, and early access to new releases.
For the most up-to-date info and direct interaction with the team behind the brand, our socials are the best place to stay connected.
Club Just focuses on limited releases and considered design, producing small batch drops designed in Melbourne with intention behind fit and finish. The brand exists because of the people who wear it and grows through the community, not via trends or mass production. We share updates, restocks, and new releases directly through our social platforms.